Introduction
At Spandana Women Care ("we," "us," or "our"), we take the privacy of our users ("you" or "your") very seriously. This Privacy Policy ("Policy") explains how we collect, use, and protect your information through our website and the mobile application.
Compliance with Indian Laws
This Policy is designed to comply with:
- The Digital Personal Data Protection (DPDP) Act, 2023.
- The Information Technology Act, 2000.
- The National Medical Commission (NMC) Registered Medical Practitioner (Professional Conduct) Regulations, 2023.
Consent and Information Collection
By accessing or using our Website, you consent to the terms of this Policy and agree to the collection, use, and disclosure of your personal information as described herein. You have the right to withdraw your consent at any time, subject to applicable legal and contractual restrictions.
Disclosure of Your Information
We may collect the following personal information from you:
- Information You Provide: When you contact us directly, we may collect your name, email address, phone number, message content, attachments, and any other information you choose to provide.
- Automatic Data Collection: In addition to the information you provide directly, we may also collect certain information automatically when you interact with our website or services. This includes:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages you visit, links you click, and time spent on our platform.
- Location Information: Approximate location, if you allow access.
- Cookies and Tracking Technologies: Browsing habits and preferences.
How We Use Your Information
- Website Operation: To provide, operate, and maintain our Website.
- Website Improvement: To improve, personalise, and expand our Website.
- User Analysis: To understand and analyse how you use our Website.
- Product Development: To develop new products, services, features, and functionality.
- Communication: For customer service, updates, marketing, and promotional purposes (with your consent, where required by law).
- Fraud Prevention & Legal Compliance: To find and prevent fraud and comply with Indian laws.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies on our Website. Persistent cookies remain on your device for a predetermined period unless manually deleted. Information collected may include browser type, device info, OS, IP address, referring/exit pages, and clickstream data.
We use these technologies for website functionality, analytics, and targeted advertising (with your explicit consent). Most browsers allow you to control or disable cookies through their settings. We may use third-party services like Google Analytics; these services have their own privacy policies.
Third-Party Links and Advertising Partners
Our platform may contain links to third-party applications or websites. Clicking these links takes you to external sites we do not control or endorse. These third parties may collect and use your personal data according to their own privacy policies. We are not liable for any breach of your privacy due to your use of third-party applications or websites.
Data Security
We take reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction, including appropriate technical and organisational controls.
Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
- If you are not a resident of India, this Privacy Policy is primarily designed to comply with Indian laws. We may not be able to fully address your data protection rights if you reside outside of India.
- If you have concerns about how we process your data or believe your data privacy rights are not adequately protected under Indian law, we strongly recommend that you refrain from using our Website.
Children's Privacy
In compliance with the DPDP Act 2023, we do not knowingly process personal data of children under 18 years without verifiable parental consent. If you are a minor, please use this platform only under the supervision of a parent or guardian.
Medical Disclaimer
Information provided on this platform is for educational purposes only and does not constitute a doctor-patient relationship. Always seek professional medical advice for clinical concerns.
Grievance Redressal
As per Section 13 of the DPDP Act, if you have concerns regarding your data, contact our Grievance Officer at spandanawomencare@gmail.com. We will acknowledge your grievance and provide a resolution within the timeframe mentioned under the DPDP Act. You also have the right to approach the Data Protection Board of India if your concern is not resolved.
